Page 14 - Service

Basic HTML Version

Funding Systems
LIS
LPS
2250
2250
2250
4500
CT
CT
48
CT
55
CT
55
C/O
0
C/O
0
C/O
0
C/O
0
UT
100
UT
95
UT
95
UT
90
FPY high
FPY high
FPY high
FPY ?
Lead Time
1.5 hr
1.5 hr.
1.5 hr.
4 hr
Process Time
sec
48 sec
55 sec
55 sec
Mail In
Label Creation
Receiving
Open Mail, Notes and
Checks
I
I
I
I
I
VALUE STREAM MAPPING TOOL
Current State Map 6/30/03
450
9000
3000
100
CT
28
CT
20
CT
277
CT
55
CT
45
C/O
0
C/O
0
C/O
0
C/O
0
C/O
0
UT
95
UT
99
UT
100
UT
65
UT
90
FPY ?
FPY ?
FPY ?
FPY ?
FPY ?
.35 hr
12 hr.
8 hr.
0 hr
28 sec
20 sec
277 sec
55 sec
45 sec
Inventory Control
Arrow
Image Capture
Kofax
Scan Pack Creation
Prepping
Scanning
Validation
SMS
Trident Headers
I
I
I
I
900
4500
CT
65
CT
42
C/O
0
C/O
0
UT
99
UT
90
FPY ?
FPY ?
12 hr
24 hr.
65 sec
42 sec
Reconstruction
Fileroom match
FileNet
I
I
Legend
CT = Cycle Time
C0 = change over time
UT = uptime
FPY = first pass yield
Present State Value Stream Map