Page 15 - Service

Basic HTML Version

VALUE STREAM MAPPING TOOL
Funding Systems
LIS
LPS
1000
2
2
2
2
2
CT
CT
48
CT
55
CT
55
CT
28
CT
20
C/O
0
C/O
0
C/O
0
C/O
0
C/O
0
C/O
0
UT
100
UT
95
UT
95
UT
90
UT
95
UT
99
FPY high
FPY high
FPY high
FPY ?
FPY ?
FPY ?
Lead Time
3 hrs
40 sec
40 sec
40 sec
40 sec
40 sec
Process Time
sec
10 sec
10 sec
10 sec
10 sec
10 sec
Mail In
Notes and Checks
10 Key Receiving
SMS
WF Inventory Control
Arrow
Labels and Headers
Open Mail
Pss Pull - Checks
Inventory Control
ICS
I
I
I
I
I
I
I
VALUE STREAM MAPPING TOOL
Future State Map
120
65
14
10
CT
55
CT
45
CT
65
CT
42
C/O
0
C/O
0
C/O
0
C/O
0
UT
65
UT
90
UT
99
UT
90
FPY ?
FPY ?
FPY ?
FPY ?
20 min
4.33 hours
14 min
10 min
10 sec
275 sec
55 sec
55 sec
Milk Run
Prepping
Prep QC
Scan
Image Capture
Kofax
FileNet
I
I
I
I
10
CT
C/O
UT
FPY h
10 min
55
Valida
I
Future State Value Stream Map
Legend
CT = Cycle Time
C0 = change over time
UT = uptime
FPY = first pass yield