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What Did We Learn?
• People need to envision their efforts fitting into an ove
Lean operational model
• Staff have kaizen knowledge and are very willing to c
• In order to be successful, all team members must con
learning organization therefore a learning strategy wa
• Batching work is a natural tendency for people and re
conscious choice to overcome
• Leadership at all levels needed to spend dedicated tim
to understand and respond to the needs of the system
• If you cannot differentiate abnormal from normal oper
conditions, you don’t have standardized work and can
• Check / Adjust is just as important as Plan / Do