Page 27 - Service

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How Did We Adjust?
• We developed a training strategy for all team member
showing expected skills and development timelines
• We did training at all levels showing the pitfalls of batch
of flow
• We required managers to spend dedicated time on the
every day and IT support in operations
• We realized our weakness in standardized work, traine
recognize, trained staff on the value and took it to the n
• We clarified the relationship of team members and thei
concerning Kaizen, variation, overburden, change app
• We evolved the Operational Excellence (Lean) model a
cultural norms